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AVG 7.5 and 8.0 Alert!
EXTREMELY IMPORTANT: AVG 7.5 and 8.0 are both incorrectly alerting some customers that user32.dll is a virus. While you may see a recommendation to delete this file, DO NOT delete the file. Please update your AVG program immediately to the newest update definitions and it will correct this issue.
Deleting user32.dll will cause your system to become unbootable and will require in shop computer repair.
Mailed Statements Fee Change (Effective 8/15/2008)
Starting on April 15th of 2008, the fee for statements mailed in paper format via U.S. mail will change to $2.00 per statement. For those wishing to save extra money on the cost of their internet service with ISP Management, you may elect to have your statements sent to you via email or sign up for our automatic payment plans (via credit card or automatic withdrawl from your checking account). You may also elect to pre-pay for your service at our office, located at 409 Gratiot Ave, Alma, MI.
Thank you,
ISP Management, Inc.
Network Maintenance - Friday (7/18/2008)
We will be performing maintenance and upgrades on our network this Friday in order to maintain reliability and re-locate equipment to new facilities. As a result, wireless customers will experience a brief outage, expected to last less than 1 hour, and dial-up customers will experience some minor downtime that we do not expect to exceed 4 hours.
We apologize for any inconvenience this may cause; however, the downtime is necessary for us to improve the overall reliability of our network and better service you as customers.
Latest Windows Update Can Cause Issues With Your Firewall
The latest Windows Update may potentially cause issues with your firewall software due to a change in the way Windows handles DNS requests. If you are running firewall software such as Zone Alarm, McAfee or Norton, please take caution in applying the latest update. Should you find you experience trouble accessing the internet after the update is applied, disable your firewall software and contact either your software vendor or our technical support department (at 877-466-6104) for assistance.
More details on the issue can be found at this link.
New Members Website Launch & $99 Computers
We're happy to announce today that ISP Management has just launched the new members section of our website, and we're proud to say that it's better than it has ever been before. In fact, there are so many new features that we can't possibly cover them all in one post, but here are some of the highlights:
* Make Payments Online with a Checking Account or Credit Card
* Check for high speed wireless internet availability
* Get answers to common technical support questions
* Chat live with one of our support specialists
* Make changes to your account and request upgrades
* Choose from dozens of free downloads for all types of software
* Chat with other ISP Management customers via our forums
* Get regular tech tips from Minichrome the cat
* Find the latest updates about your service
There are tons more features just waiting for you at your fingertips, so be sure to login with the box on the right hand side and check them out. To sign in, just use your dial-up username and password (for wireless customers, use your backup dial-up username and password, or call us at 877-466-6104 to activate your login).
If you are quick enough, you can even get in on our $99 computer special, just in time for the holidays. They're selling fast, so don't wait too long.
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